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2024 Cadillac
CT4
2024 Cadillac
CT4-V
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Escalade ESV
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LYRIQ
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XT4
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XT5
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XT6

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Reviews

We are committed to making you a long-lasting customer and friend.

I recently moved to Kelowna from Edmonton and I needed to come to this dealership to get a front licence plate mount for my wife’s Cadillac. Being that it was the first time coming to this dealership, I decided to ask the salesman that was outside for direction to the parts department. He directed me to park by the proper doors and proceeded to walk me right to the parts counter. This wasn’t his job to do. The actions of this particular salesman literally made my day - The only downfall is that I wish I had written this review earlier for the simple fact that I would have remembered his name for this review! He was so easy to talk to and when my wife and I are ready to upgrade her vehicle, he will be getting our business!! It’s the little things that count. The parts department was great as well. Zero complaints here. Thank you Bannister Kelowna Cadillac ❤️

Shawn M

Cory and Frank were very professional and extremely pleasant to deal with. They were able to guide me through my purchase without pressure or intimidation. I got exactly what I wanted and was very happy when I drove off the lot. These guys weren’t going to let me leave until I was 100% satisfied!

Jason H

happy about it. They were quick offer a solution at no cost. It’s hard to find good customer service nowadays. Not with Bannister ....they calmed me down quickly and I soon realized these folks have integrity and pride and they want to solve problems. Nothing is ever perfect nowadays and I feel that Bannister will do their best for a customer. I’m impressed and they will get all My business. I highly recommend Bannister! Thanks to all the service guys , manager etc. Everyone is a stand up individual in my opinion.

Mario V

with Steve and how he went above and beyond for us. He made sure we had everything we needed and stayed late to work around our work schedules. I highly recommend Steve as he is easy going but works his butt off behind the scenes....we joked as we literally watched him running around when he was trying to hunt down keys. I never felt pressure and he addressed all my concerns. Thank you Steve !!!

Tawni V

The buying experience at Bannister's Kelowna has been the best car buying experience that we have had. The staff were friendly and responsive. The sales :pressure" for all the added stuff that car dealerships always toss on at the end was non-existant while being informative. Definitely recommend.

Sue & Glen T

Charlie, Tej and Chrystal were all fantastic to deal with. It was a great experience from start to finish. I am very happy with my purchase and the sales experience just adds to that satisfaction. Thank you to all at Bannister for great service.

Sarena S

Bannister is always prompt, thorough, upfront and honest. A high degree of professionalism can always be counted on. A great dealership to do business with.

Bill S

As usual, Bannister Cadillac was great to deal with. They completed the work on my car that I requested and they were very courteous and professional. Thank you Bannister for your great service.

Jan C

Always fabulous service both in service department as well as sales. Honest and with integrity!

Bobby B

Cory and Frank were very professional and extremely pleasant to deal with. They were able to guide me through my purchase without pressure or intimidation. I got exactly what I wanted and was very happy when I drove off the lot. These guys weren’t going to let me leave until I was 100% satisfied!

Jason
Hours of Operation
Monday 8:30am - 6:00pm
Tuesday 8:30am - 6:00pm
Wednesday 8:30am - 6:00pm
Thursday 8:30am - 6:00pm
Friday 8:30am - 6:00pm
Saturday 9:00am - 5:00pm
Sunday Closed
Monday 7:30am - 5:00pm
Tuesday 7:30am - 5:00pm
Wednesday 7:30am - 5:00pm
Thursday 7:30am - 5:00pm
Friday 7:30am - 5:00pm
Saturday 8:00am - 4:30pm
Sunday Closed
Monday 8:00am - 4:30pm
Tuesday 8:00am - 4:30pm
Wednesday 8:00am - 4:30pm
Thursday 8:00am - 4:30pm
Friday 8:00am - 4:30pm
Saturday 8:00am - 4:30pm
Sunday Closed