Frequently Asked Questions:
Your VIN (Vehicle Identification Number) is a unique code, attached to every vehicle that is manufactured. It contains 17 alphanumeric characters. It is found on the vehicle registration, vehicle insurance or on the vehicle itself. It is either located on the driver's side dashboard at the bottom of the windshield, or on the driver's side doorjamb. Your VIN will not include the following letters: 'i', or 'o'. However, it may contain a '1' or '0'.
Your information will then be sent to our Certified Service Department. From there, we will verify if your vehicle is a part of recent or past recalls. Within 24 business hours, one of our advisors from the service department will contact you via email to let you know if your vehicle is a part of the recall. If it is, then we can set up a service appointment where you can bring in your vehicle. Even if your vehicle is not a part of the recall, we can still book your service appointment to fulfil your other service needs.
Please feel free to contact our Certified Service Department at (250) 860-7700. In case you would just to schedule a service appointment, you can do so here. In either case, we look forward to providing any and all of your service needs at Bannister Cadillac Buick GMC Ltd.